Tramac

We offer maximum service in several areas

At the commercial level, we try to be available to answer all questions and provide quick solutions in consultation with the customer (and the technical department). This choice takes into account both your current and future machinery, as well as the type of work to be performed.

This regional approach facilitates contact between the customer and the technical sales representative who, due to his location, is active in his own sector and resides in the immediate vicinity of his customers.

Our technical service guarantees professional maintenance of the machines according to the standards mandated by our suppliers and by also using specific tools.

At each adjustment, the excavators are measured by means of a certified flow meter in order to ensure maximum efficiency of the machines in accordance with the manufacturer's requirements and the applicable safety standards.

In order to ensure optimal quality, technical training is regularly organized both internally and with our suppliers.

Independently of training during the commissioning of the equipment, additional training for correct use and optimal maintenance can be organized at the customers' premises or at our premises.

Both for the machines and tools and common wear parts, our policy is customer-oriented. As a result, most of the wear parts are available from stock and can be shipped the same day.

Furthermore, you can contact us for the assembly of hydraulic lines and kits for excavators, regardless of the brand of your carrier.
For mini-excavators and large carriers, it is possible to call on us for assembly of pipes, both for double operation (grapple/clamp), hammer pipes and rotation pipes.

Mechanical adjustments to the arm of excavators are also a possibility!